Hi, thank you for using Intuit ProFile Community

The authorization, per CRA requirements, can only be sent from the current year tax module. For ProFile version 2020.3.0 this is the 2020 T1. Because of this the authorization menu item in the EFILE menu is greyed out in all earlier modules.

If you are filing from the 2020 T1 module, be sure to check the Enable printing checkbox at the top left of the authorization form. This will activate the form and the EFILE menu item.

Hope this help