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ProFile Duncan
ProFile Team

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Thank you for using the Intuit ProFile Community

The fail to initiate usually results from internet options, firewall issues or antivirus. Failure to initiate does mean the return was not sent to CRA. Here is a great link for resolving the internet option issues:

https://quickbooks.intuit.com/learn-support/en-ca/network-database-management/how-to-set-up-internet...

Hope this helps