Hi @katherinejoyceO 

It's the actual text that is already entered in the message box that is the issue.  Why can't it be set so that the user can edit this text once and then save it.  Every time you need to send a remittance you have to manually edit the text to the wording you need.  This is a pain in the neck for a number of your customers, as has been highlighted numerous times over the last 3 years.  

We see many changes to the software in relation to how screens look etc when time could be better spent on upgrades that are actually what your paying customers are asking for.

How do we go about putting in a request for a system change for this, as I'm sure this is something that would benefit a great number of people?