Hello,

this is not my experience. 

1. QBO forced me to include data in EVERY SINGLE BOX.  It took me HOURS to figure that out, and the so-called helpdesk kept making things worse as they kept giving me incorrect information.

2. Also, 'name' turns out to be the COMPANY NAME..........not the name of an individual.  AND THERE IS NO WAY TO CHANGE THE DETAILS IN BULK AFTERWARDS.    I had to abandon the account I had already set up and create a new one, because all the 'advice' I was given was incorrect (just like the adivce being given here is INCORRECT) which meant all my suppliers had been incorrectly imported.  Eg, instead of 'ADOBE' as my company, due to the incorrect QBO template and incorrect advice given by the QBO people, my suppliers came across a 'Joe Smith'.  Because 'name' is saved down as company name............I don't know what they use the 'company' column for because it's certainly not for the name of the company.    Even after days discussing this with the 'EXPERT' who gave me all the incorrect advice which caused me to lose days of my life, the same expert kept sending follow-on emails doubling down on their nonsense......................here's an extract of their texts...............can you make sense of any of this..............????

"Please know that the name field is for the supplier name, not a company name. The company field is the one for supplier business name.  The name field is important since we are getting red when mapping it and there is no option to choose the no match. So, I advise you to add the supplier name, not the company name. The link I provided you, will help you import the suppliers." 

The link they provided brought me here......to this chat.......which cuts and pastes the same text from everywhere else on the qbo website about importing suppliers/vendors.  So clearly the online experts don't have a clue - they've never used qbo, they're just reading all these community discussions.  To add, this 'advice' was given days after the 'expert' had messed up my supplier-import and after I had already complained about them.   

Finally - can anyone explain the difference between supplier name and company name.............????  Seriously?????????? makes no sense.  And in any event, this person had said in a chat that the 'name' was for the individuals within the company, not the actual company name. 

Going back to the nonsense advice given in this chain:  (i) you absolutely CANNOT import your suppliers without completely filling every box; (ii) I cut and pasted the same n/a or 000 into each field which I was going to leave blank.   So yes, duplications are accepted. 

How useful is this - ie, having to insert unhelpful data into each box on that stupid template - completely unhelpful because it's going to later have to be deleted.