Hi

Thank you for the prompt response.  There are various posts from others in the same or similar positions suggesting this solution however it didn't work for them and it hasn't worked for us.  All these posts ended up with a referral to the QBO tech team.  I fear the same is needed here.  I had hoped that there might be a solution to this issue by now.

According to the link below when the Billing Address is changed in the Customer Record there should be an option to "Update for all" which should update the recurring template.  I do not get this option when I change the Billing Address.  

https://quickbooks.intuit.com/learn-support/en-uk/memorise-transactions/edit-a-recurring-template/00...

I am familiar with setting up, editing and deleting templates but thank you for the link.

Any thoughts please?