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Replying to:
Ethel_A
QuickBooks Team

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Thanks for posting here, sara.j.green99@g.

 

Allow me to share some insights to resolve your issue about a customer's payment through Paypal and why it shows the wrong amount for different currencies.

 

If you connect Paypal from the banking page, it can only pull through as a single currency. Otherwise, if you link it through the Apps page, I suggest contacting the Paypal Support team to help you further in this concern.

 

For Paypal payments in different currencies, you need to create the transaction manually.

 

I'm also adding an article for Paypal FAQs: Accept Card Payments with PayPal app FAQ.

 

Keep on posting here if you need anything else about the customer's payment. We'll respond as soon as we can.

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