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Hi Jamesallan007,
Thanks for joining us on this thread.
Do you have the file saved as a CSV? The file which you are importing should contain 3 or 4 columns, as below:
Option 1 - Date, Memo, Money In, Money Out
Option 2 - Date, Memo, Balance
You'll need to make sure that the date on the file is in the same format as the one you're selecting during the import in QuickBooks, e.g. dd/mm/yy.
You can see our guide here for tips on fixing bank upload errors - please get back to us below if you're still having trouble with this. :thumbs_up: