I appreciate you joining the thread today, SMcCall. It's my priority to help match your transactions and reconcile your statements accordingly.
You have two options to fix your bank data. The first is to exclude the downloaded entries from the Banking page. The process removes the unmatched bank feed entries from your account.
The second option is to undo the entire reconciliation. If you have a QuickBooks Online Accountant (QBOA) profile, you can do it easily by following these steps:
- Sign in to QuickBooks Online Accountant, then open the client's QuickBooks Online company.
- Go to the Accounting menu.
- Select the Reconcile tab, then History by Account.
- Select the account you want to reconcile and date range from the dropdowns.
- Find the reconciliation on the list.
- Select View Report to open the Reconciliation Report.
- Review any discrepancies and changes your client wants to make.
- Tap on Undo under Action, then Yes, and then Undo to confirm.
For regular QBO accounts, you can do it manually by following the instructions provided in this article: Undo or remove transactions from reconciliations in QuickBooks Online.
Once done, match and categorize your transactions. Then, reconcile your account.
Moving forward, ensure to review, match, and categorize your downloaded entries before reconciling your accounts to avoid unexpected results. You can also speed up the process by setting up rules. Learn more about it from here: Set up bank rules to categorize online banking transactions in QuickBooks Online.
Please leave a comment below if you have any further banking or reconciliation concerns. I'm always happy to assist. Have a great day!
