Thanks also for your input, ChristineJoieR.

I will repeat for your benefit what I told Wayne above, as it seems you also require the same message.

Please read below:

Before I access the Tech Support chat AGAIN for help on this issue, I would just like to point out, for your edification and to improve the perception of Intuit as an organization that takes customer requests seriously, that my initial post here plainly pointed out that I have already done this once.

  It appears, from where I am sitting that you either did not read my original post, or you are just refusing to acknowledge that I have already done this.  This does not speak well of the clarity and completeness of Intuit Customer Service responsiveness.  A simple acknowledgement that the previous Tech Support response to my concern was either incomplete or incorrect before inviting me to try again would be much more courteous and add a lot of needed credibility to any additional response  Intuit may have in store for me.  Additionally, the Tech Support call is clearly on file with Intuit, and an acknowledgement of THIS fact would also be appreciated, since you are inviting me to try again.  Simple courtesies like this would do a lot to improve Intuit's reputation

For your convenience and as an aid to assist in improving the training regarding appropriate Customer Service responses, please find below a copy of the relevant information contained in my very first posting about this issue (copied from my initial post above)  These things are not irrelevant when answering a Customer concern, and ought to be acknowledged:

[I contacted QBO Tech Support and was told: 
"Thank you for the clarification of your concern. I understand that there are information on the uploaded information from the bank that's been covered/replaced by X. This is a design on the system that we cannot change to protect bank owners information. We understand that this is quite a hustle specially if you are the only user on the account."  I'm not kidding.  I wish I was.

This information is not being obscured by the bank.  The partially redacted account numbers appear on the bank site perfectly clearly.  I downloaded a batch of transactions from the bank and inspected the resulting files, and the details are included exactly as shown on the bank web page.]