Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
user040873
Level 1

Reply to message

As of 06/26/2023, the same issue is occurring again!

So tired of Wells Fargo's  technical issues. The problem is when you call they don't seem to be aware that Direct Connect not working. First I had to create a ticket reporting error code OLSU 1310 which is about the connection to Bank feeds, but since 06/03/2023, they have only fixed part of the issue. When trying to send payment online through QBooks  the software gets stuck on 99% while processing the online data. Wells Fargo's customer's service has definitely gone downhill. No sure what to do anymore other than finding another bank that offers Direct connect through QBooks. Any ideas anyone?

Need to get in touch?

Contact us