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Replying to:
Kurt_M
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Hi there, @acstephens 

 

I appreciate you getting back here and providing additional clarifications about your query. I'm here to deliver accurate information to help you through this as soon as possible. Since your data from QBO doesn't match your QBDT, you'll want to give it a try and convert it once again to ensure this has nothing to do with your data:

 

  1. Access your QuickBooks Desktop company.
  2. On QuickBooks Desktop, go to File and select Close company.
  3. Go back and try to convert your file again. Sometimes converting a second time can fix this problem.
  4. After it finishes, check the Profit and Loss reports again. If they still don’t match, enter manual adjustments to fix the issue.

 

See this Step 5 on this page for more information: Move your QuickBooks Online data to QuickBooks Desktop.

 

Furthermore, you can visit this article to learn more about how data from QBO is processed inside QBDT: Learn how features and data move from QuickBooks Online to QuickBooks Desktop.

 

@cstephens, please let me know how it goes. You can mention me in the comment section below if you need further assistance getting your data available inside QuickBooks or if you need to help performing specific tasks inside the program. I'll be here, ready to assist you once again. Take care, and have a nice day!

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