I have the same issue - one chase account with two bank accounts and two credit card accounts. Three of the four accounts download transactions fine, but one of the credit card accounts does not. I have tried doing the Utility --> Rebuild Data option to no avail. I tried removing the credit card account and adding it back in, but it still does not download all transactions. Once I add the account back, it downloads some duplicate transactions and that's it.

I called earlier this morning only to be told that my QuickBooks Pro 2021 does not come with tech support. After finding this thread, I called again only to hear the automated attendant tell me that the wait time is over one hour. This is INSANE! At this point my only option is to enter every credit card transaction manually, but that will take forever.

Considering how much you guys charge for this software, it feels like I am getting swindled.