Hi there, ThinkBig2023. Allow me to share some information and steps to resolve this issue.
It's possible that the transactions you've seen as uncleared are the manually created ones inside QBO that caused the duplicate since your register is up to date and shows the reconciled transactions. If this is the case, you can remove them from the register.
Here's how:
- Go to the Gear icon, then Chart of Accounts.
- Look for the specific account associated with the transactions that you want to delete. Then, hit View register in the Action column.
- Click the Funnel dropdown arrow and choose a specific date in the Date field.
- You can also use the Find field to search by amount, reference number, or memo.
- Click the Apply button.
- Select each transaction and click it to expand the page.
- Hit the Delete button, then Yes to confirm.
If you need a reference in reviewing and editing transactions in your register, you can check out this link: Find, review, and edit transactions in account registers in QuickBooks Online.
Furthermore, if their bank or credit card accounts are connected to QuickBooks Online, duplicate transactions that appear on the For Review tab can also be managed by excluding the transactions after downloading them into QuickBooks Online.
I'd also like to provide this article if you want to know how to fix past reconciliations: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
If you need further assistance in managing transactions, you can tag me in your response by clicking the Reply button below. I'll make sure to get back to you as soon as I can.
