jon38, your efforts for always connecting with the Community forum are much appreciated. I'll share information about the Auto add feature in QuickBooks Online.
I understand how it can affect your business activities when experiencing challenges in QuickBooks Online. Please know that I hear your sentiments regarding this matter.
We received reports about Bank Rules: Auto-add rules are not auto-adding to books. Our engineers are working diligently to fix this issue as soon as possible. I recommend contacting our Live Support Team to be included on the list of affected users.
Following are the steps to Contact Support:
- Sign in to your QuickBooks Online company. Select Help (?).
- Click either tab to get started: Assistant or Talk to human.
- Search Contact Us, then Start a chat with a support expert.
Check out this article if you want to review your beginning balance and look for issues with accounts you haven't previously reconciled: Fix issues the first time you reconcile an account in QuickBooks Online.
If there is anything else you need help with any QuickBooks-related concerns, feel free to get back to us. You can reach out by posting in our Community forum again. Have a nice day, jon38!
