I'm delighted to have you here today.
You may want to contact your bank to know if your Chase main bank account supports connectivity with your QuickBooks Desktop (QBDT) company. If they allow the connectivity, and the issue persists after disconnecting and reconnecting the bank, you'll want to contact our Customer Care Team. This way, a representative can access your account in a secure environment and conduct further investigation to determine the root cause of the problem.
To get you going, here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
6. We'll email you a single use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.
Feel free to visit this article for more details: Contact QuickBooks Desktop support.
Moreover, I'm adding this handy article to help you manage your bank transactions: Add and match Bank Feed transactions in QuickBooks Desktop.
You can also check this page in case you encounter error related to banking inside QBDT: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.
As always, I've got you covered if you need further assistance with this or if you have any additional QuickBooks-related concerns. Don't hesitate to post here again. Stay safe!
