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Replying to:
jeffbean
Level 5

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@Carneil_C, thank you for your reply.

 

First, I'm not inclined to go to the time and effort to put myself on the notification list waiting for a fix. I've done that before, at least twice, and never once have I ever received a notification of any resolution. Both those times I was given an issue/ticket number as a reference to use in my request; you didn't provide one to me here. It hasn't worked before and there's less reason for me to believe it will work this time.

 

Second, you suggested a work-around while waiting for the fix. The problem is it doesn't work. As I made clear, the problem is matching the imported banking deposit transaction with the existing received-payment transaction I manually entered. Your method doesn't do that. All it does is enter a new banking deposit transaction. Following your directions to edit it, there is now way I can see for matching that deposit with the existing payment. Yes, I can choose the correct client/project, but that doesn't solve the problem. I still need to match the deposit to the payment transaction that I already entered. There is no way I see to do that and you haven't suggested any.

 

I am hopeful that you or someone here can provide a method that works for matching these deposits with their payment transactions.

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