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Buy nowGood to see you on the thread, @gemma13. I'll be happy to guide you on how to match your transaction.
Depending on the mode of the bank feeds, there are different ways to match transactions in QuickBooks Desktop (QBDT). They are as follows:
If you use the Express mode, the system attempts to match bank feeds transactions to any entries you enter. If no match is found, QuickBooks will generate a new transaction for you. So, before adding them to the register, I recommend double-checking the found match.
A checkmark will appear for transactions where QuickBooks found a match. Select Add/Approve or Approve from the Batch Actions or Actions dropdown if you agree with the match. Otherwise, the transactions will remain pending.
However, if you're using a different mode, you can visit this article for guidance in matching your transaction: Add and match Bank Feed transactions in QuickBooks Desktop.
For future reference, here's a great resource about the best practices when reconciling: Learn the reconcile workflow in QuickBooks.
Please let me know if there's anything else I can do for you. I'll be standing by for your response. Have a great day.