Thanks for following this thread, oneilk283. I'll share additional insight regarding the option.
To be more specific, are you attempting to open another company file? If so, the Close Company/Log off and Close Company features serve the same purpose.
If you want to move your QuickBooks Desktop firm to the QuickBooks Online edition, you must utilize a supported QB Desktop. I'll show you how:
- Go to Help, and then Upgrade QuickBooks.
- Select the version you want to upgrade to, then select Upgrade Now.
- You can keep a copy of your current version of QuickBooks. Choose to Keep old version on my computer, then click Let’s go.
If you don't want to upgrade, you can consider Fiat's recommendation in using a migration tool.
Get back to the Community if you have follow-up questions. We're here to assist.
