Thanks for joining the Community and getting involved with this thread, 9130353325234416.
You'll only see a View report option if you're using QuickBooks Online Accountant.
In the event you're using QuickBooks Online, you can manually unreconcile each individual transaction. Before doing so, it's recommended that you check if there's an issue with your account's original opening, beginning, or ending balances. You'll initially want to review these to rule out if any errors were caused with them, as this can cause an account to not balance correctly.
Once you've identified there's no issues with the account's opening, beginning, or ending balances, you can proceed to unreconcile transactions.
Here's how:
- In your left navigation bar, go to Accounting, then Chart of accounts.
- Find the account your transaction's in, and click the account's View register option.
- Locate your transaction. Since it's reconciled, you'll see an "R" in its Checkmark (✔) column.
- Hit the transaction to expand your view.
- In its Checkmark (✔) column, click the box with an "R" in it. Continue clicking this box until it's blank. Doing so removes it from your reconciliation.
- Select Save.
In the event you're using QuickBooks Online Accountant, but don't see your View report option when following Tori B's steps, I'd initially recommend clearing cached data and Intuit-specific cookies.
If you still don't see the option after clearing your cookies and cached data, you'll want to confirm you meet all of our system requirements.
I've also included a couple detailed resources about reconciling and unreconciling which may come in handy moving forward:
If there's any additional questions, I'm just a post away. Have a great day!
