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Replying to:
FateCandylaneT
QuickBooks Team

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I appreciate you sharing your concern with us, DebAutry.

 

As I've tried it on my end, I was able to have the Sort Payments By option. I can see how convenient this would be for you to sort payments for deposits easily. I've added a screenshot for reference.

 

image (2).png

 

With that, this may cause some data issues within your company file. To help you enable this option to appear on your company data, let's run the Verify Rebuild Data tool. Let us first ensure your QuickBooks Desktop is up-to-date. This way, you'll always have its latest features and fixes.

 

To verify the data:

 

  1. On the top menu, click File and select Utilities.
  2. Click on Verify Data.
  3. Select OK when QuickBooks doesn't detect any problem with your data.
  4. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
  5. Click Close or View Errors and take note of the specific error message.

 

Next, here's how to rebuild data:

 

  1. On the top menu, click File and choose Utilities.
  2. Click OK if you receive a prompt to back up your company file.
  3. Select OK when the rebuild is complete.
  4. You can run the Rebuild Data again to ensure there's no error.

 

You can visit this detailed article for additional information: Verify and Rebuild Data in QuickBooks Desktop.

 

Moreover, you may browse through this reference to guide you more about its other fixes on your data file: Fix data damage on your QuickBooks Desktop company file.

 

Feel free to reply in the comments below if you require additional assistance making deposit payments in QBDT. We'll be delighted to assist you further. Have a good one!

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