Hi there, lawyerlovett.
Our online banking team is coordinating with the AMEX team to resolve the issue with the missing transactions as quickly as they can. I'd recommend giving our Customer Care team a call so you'll be included in the list of the affected users. This way, we can send you an update regarding the issue via email.
Here's how to contact them:
- Go to Help (question mark icon).
- Click Contact us.
- Enter a brief description of your concern in the How can we help? field and click Continue.
- Choose which way you want to reach our live agent.
Feel free to visit the Community team if you need anything else.
