Thanks for dropping by here today, @Spicewood71.
We appreciate you sharing your workaround with the Community about merging two item receipts in QuickBooks Desktop (QBDT). I'm sure it will be beneficial for other users who run into the same issue.
Since the concern is unresolved, it's best to get in touch with our customer support team. They'll be able to initiate a screen-sharing session with you in a secure setting to check your account and provide you with a fix. If necessary, they can also raise an investigation to resolve this matter.
To do that:
- Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Provide a summary of your concern and select Continue.
- Log in to your Intuit account, click Continue, and then Continue with my account.
- Enter the single-use code you received in your email and select Continue.
- Choose between Chat with us or Have us call you.
Additionally, you can utilize reports to gain insightful data about the items you buy and sell, as well as the status of your inventory.
Should you have any inventory-related concerns in QBDT, please let us know through the comment section below. We're available 24/7 in the Community to assist you further.
