I'd be glad to provide some information to help correct balances in QuickBooks, @Elaine P.

The first thing we need to do is to find the transactions giving you the problem. To proceed, let's run a Reconcile Discrepancy report. 

Here's how:

1. Select Reports.
2. Choose Banking, and then Reconciliation Discrepancy.
3. Select the Account, and then click OK. You'll have a list of transactions that changed since your last reconciliation. Use this report to identify the transaction(s) causing the issue.
4. If you find a discrepancy, note the transaction date and the Entered/Last Modified, which will tell you when the change happened.

Then, let's correct the discrepancy by editing or entering the transactions again. You can try either of the following options:

• Undo a previous reconciliation and redo it
• Ignore the discrepancy and let QuickBooks enter an offsetting adjustment

If you wish to undo a previous reconciliation and redo it, here's what you need to do:

1. Back up your QuickBooks company file.
2. Proceed to Banking, and then Reconcile.
3. Click Undo Last Reconciliation.
4. When prompted, choose Continue and then OK.
5. Close out of reconcile and open it again.

You can review this link for more information: Fix beginning balance issues in QuickBooks Desktop.

Additionally, I'll be sharing these articles to help manage your accounts in QuickBooks:

• Reconcile an account in QuickBooks Desktop
• Fix issues when you're reconciling in QuickBooks Desktop

Fill me in if you have further concerns with fixing balances in QuickBooks. I'm always around to help. Keep safe!