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Replying to:
Rubielyn_J
QuickBooks Team

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Let me share some information to help find and resolve deposit adjustments, @MMM Consulting.

 

To begin, let's prepare your bank statement and compare the amounts. From there, we can either add the transactions to correct the balances or edit the existing ones. 

 

If the transactions isn't showing, we can manually add them in your account register. Here's how:

 

  1. Go to Settings ⚙ and choose Chart of accounts.
  2. Find the account register you want to review.
  3. At the very top of the list, select the Add journal entry, Add check, or Add deposit ▼ dropdown menu.
  4. Select the type of transaction you want to add.
  5. Fill out the fields to complete the transaction.
  6. Once done, click Save.

 

If you just need to edit the transactions to correct the balances, you can utilize this link for more information: Find, review, and edit transactions in account registers in QuickBooks Online.

 

I'm also sharing the following write-up to help guide you in reconciling your accounts in QuickBooks Online: Reconcile an account in QuickBooks Online. This will provide you steps on how to review your account as well as a link to resolve discrepancies.

 

Keep me posted with questions about deposit adjustments from Square. I'll be right here to provide additional assistance. Keep safe!

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