Hi there, @hal_ashley.
I want to help share some insights regarding your question about the sales tax feature in QuickBooks.
The GST and HST are default accounts and automatically created. Regardless you created your own GST and HST accounts, QuickBooks Online will still use the default accounts.
Looking at your situation, I recommend speaking with your accountant. They can check your tax setup and transactions linked to your concern.
You can also ask them about the proper procedure for recording the transactions that fit your business needs to avoid issues in the future.
I've added some articles about managing sales tax and bank transactions in QBO:
If you have any other questions about recording vendor/customer transactions in QuickBooks, please feel free to add a comment below. I'm always here to help. Keep safe!
