Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
rubberhead
Level 1

Reply to message

Hi,

 

Response in CAPS

 

Let's match the downloaded transaction with the journal entry (JE) you've already added in QuickBooks Online.

I DON'T SEE WHERE YOU INDICATE HOW TO DO THIS

 

Before proceeding, here are a few reasons the match may not have been recognized:

 

  • The JE was recorded in a different bank account. IT WAS RECORDED IN THE SAME BANK ACCOUNT
  • The JE has been reconciled. IT HAS NOT BEEN RECONCILED
  • The JE has been previously matched to another downloaded transaction. IT HAS NOT

 

You may want to double-check again that the date, amount, category, and check numbers of the entries are aligned. This is to make sure those downloaded transactions will match. THEY ALL MATCH

 

Any other suggestions? Thanks!

Need to get in touch?

Contact us