It just keeps getting better.  So here is the story.  There is a long standing problem with duplicates and Chase banking in QB.  Someone from QB proclaims it is fixed.  I ask when it was fixed.  See answer in the thread.  I am told to call support if I did not receive an email.  Spend more of my time.  I get through the queue, and am told it is an hour wait time to speak to a representative.