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Replying to:
MaryLandT
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Thanks for the update and screenshot, rubberhead.

 

Let's match the downloaded transaction with the journal entry (JE) you've already added in QuickBooks Online.

 

Before proceeding, here are a few reasons the match may not have been recognized:

 

  • The JE was recorded in a different bank account.
  • The JE has been reconciled.
  • The JE has been previously matched to another downloaded transaction.

 

You may want to double-check again that the date, amount, category, and check numbers of the entries are aligned. This is to make sure those downloaded transactions will match.

 

For more in-depth information about finding a match in QuickBooks, refer to these articles.

 

Stay in touch on how this goes by clicking the Reply button. I'm always around whenever you need help.

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