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Replying to:
Joyce_P
QuickBooks Team

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Hello there, TColumbia.

 

Our engineers send an email to the affected users once the issue is resolved. If you haven't received it, I'd encourage contacting our Customer Care team. This way, they can verify as to when is the exact date that this issue is resolved.

 

Here's how to contact them: 

  1. Go to Help (question mark icon).
  2. Click Contact us.
  3. Enter a brief description of your concern in the How can we help? field.
  4. Choose which way you want to speak to our live agent.

Let me know if you've additional questions. I'll be around to help. 

 

 

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