I have the same problem - no interest posted for November and December. I see that QuickBooks chatbot just posts the same crap about how to deal with it and doesn't actually do anything about it. Scan the forum and you'll see that lots of people have been having the same problem and everyone says the same things about their experiences trying to deal with it. I'm really not looking forward to spending a whole day getting the run around from Greendot. Can you image if Bank of America or Chase decided not to pay interest promised to clients holding serious cash in their accounts? This is unbelieve that nobody is taking this seriously from either QuickBooks or Greendot!