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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
MirriamM
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Hi there, @SWieler. I appreciate you joining the thread and providing detailed information about your issue.

 

I've replicated your concern on my sample file, and I can see the Tasks section in the Get things done under the Dashboard menu. To further investigate the issue, I recommend logging in your account in an incognito window. The browser troubleshooting method can eliminate data issues and fix unusual errors. 

 

To access a private window, below are the shortcut keys:

 

  • Press Ctrl Shift + N (Google Chrome)
  • Ctrl Shift + (Firefox and Microsoft Edge)
  • Control Option + (Safari)

 

Once logged in, go back and check if the Tasks section is available. If it works, go back to your default browser and clear the cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information.

 

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on maybe have a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

 

Additionally, I want to make sure that you finish all of your year-end tasks, such as the timely filing of your taxes and other paperwork. To help you with the actions necessary to complete them, I've included this resource: Year-end guide for QuickBooks Online.

 

If you have any other concerns regarding QuickBooks, let me know. I'll drop by again and give some information. 

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