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Buy nowI appreciate you for summarizing the steps you've performed, StaceaLace.
The steps you've performed to match your vendor credit and bank deposit are correct. To remove the transactions from the report, I'd recommend making sure the dates of the transactions are correct. It could be the cause of the issue.
To do this, you can open the transactions one by one on the report. Then, double-check if the dates are correct. Make the changes if necessary.
To give you more tips about managing vendor credits and recording cash backs in QuickBooks Online, please check out these articles:
Let me know if you have any other concerns with recording vendor credits in QuickBooks. I'm always ready to help. Take care!