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nlowmaster
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My bank is not having a maintenance issue. This is a quickbooks problem. I have called 4 times and no one is able to help.  I was told my case was escalated multiple times but no one has called back and no one has helped.  It has been 5 weeks in my American Express Credit Card is no longer updating, and none of my bank accounts are updating.  

 

Absurd.  Also, your customer support is horrendous.  No help on the phone and certainly no help in this forum.  You may as well employ robots as customer service agents because your customer service agents simply read the same script over and over and don't actually understand how Quickbooks software works.  

 

Many of us are on our way out the door, and attempting to find new accounting software.  Your software has turned into a complete disaster and you owe all of us refunds for at least the last 30 days.  Your software does not work.  Stop blaming the banks. QB is the problem. Fix yourselves. 

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