Hi there, @StantonMiami. Allow me to help you deactivate an old account in the Captial One credit card bank feed.
Have you tried performing the steps shared by DebSheenD above? If so, then you probably weren't able to deactivate it successfully.
Let me add some steps on how to do it manually. You'll need to edit the file in excel, then import it in QuickBooks to deactivate bank feeds.
If you’re in a multi-user setup, make sure to switch to single-user mode. To change, go to the File menu, then select Switch to Single user mode.
Step 1: Export Chart of Accounts
- Sign in to your company file as an admin.
- Go to the File menu, then select Utilities.
- Select Export, then Lists to IIF Files.
- Select Chart of Accounts, then OK.
- Browse to where you want to save the file.
- Enter a filename, then select Save.
Once done, proceed to Steps 2 and 3.
To ensure that bank feeds is deactivated, check if the lightning bolt is gone. Go to the Lists menu, then select Chart of Accounts.
You'll also want to read about how to create rules to help QuickBooks match your Bank feeds transactions.
Feel free to leave a reply if you have any other questions about bank feeds. I'm always glad to help. Take care!
