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Replying to:
TirzahC
QuickBooks Team

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Hello there, zodgevaibhav.

 

Error OL-222 indicates that QuickBooks didn't receive a valid response from the financial institution's server. This happens when you try to import one or more characters. QBO file that isn't compliant with the Open Financial Exchange (OFX) standard for exchanging financial data with QuickBooks.

 

Irregular formatting of the QuickBooks company file may also lead to the QuickBooks banking error OL-222. Make sure to double-check any invalid text on the file before importing them to QuickBooks.

 

Before we do any troubleshooting steps, I'd recommend creating a backup copy of your company file and updating your QuickBooks Desktop release version.

 

Aside from not receiving a valid response from the financial institution's server, unsupported characters in the QBO file can also cause this error. Here's how we can edit the file:

 

  1. Right-click the .QBO file and select Edit.
  2. Select any text editor app to open the file.
  3. Find and remove &amp from the text as it is an invalid character.
  4. Save the file again.

 

 You can find this information and more in the following article: Fix error OL-222 in QuickBooks for Mac.

 

If you're still experiencing issues, or need further guidance, feel free to post below. 

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