Hi LollyNino_C,

I have already spoke twice now with support and problem has yet to be resolved. They placed me on a ticket, but it is tax season and from all the other comments in the forums I'm reading, this is a common problem that doesn't get fixed. This is ridiculous, already did 9 months of categorizing transactions and now decides not to work. And no one is able to directly fix it. Quickbooks help is just passing around the problem and not fixing the issue.