Hi, Erikaestrada.
 

My colleague already addressed this issue to get in touch with Quickbooks agents you’ve encountered and got it sorted out for you. You can visit the link to view her recommendation: https://quickbooks.intuit.com/learn-support/en-sg/banking/re-exchange-rate-between-gbp-eur-being-set... 

Please don’t hesitate to contact us if you have any other questions or concerns with QuickBooks Online-related tasks. We’re always here to help. Take care always.