Hello there, jlthomcpa. I understand the importance of keeping track of your bank transactions in QuickBooks Online. I'm here to help you figure this out so you can update your bank transactions in QuickBooks.
Beforehand, I'd like to know the name of your bank and if you encounter any specific error message when updating your bank transactions. This way, we can check if there's an ongoing investigation into this issue and provide a resolution that fits your situation. A screenshot would also be a great help.
For now, we can perform the basic troubleshooting steps. This helps fix your browser to work better and faster caused of stored cookies and cache, that block you from updating your bank transactions.
Here's how:
- Restart your browser.
- Try uploading your transactions in an incognito or private browser. You can use these keyboard shortcuts to launch a new private window:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
If it works, you can return to your regular browser and clear your browser's cache. Then you may see if it fixes the problem and gets started on the tasks at hand. However, if the incognito window didn't work, you can use other supported browser.
You may also check your bank website to see if there's any service maintenance since it can also enable you to update your bank.
Please let me know in the comment section if you need more help. I'll be around. Take care!
