Hello there, @tlz626. I'd be willing to help you with your duplicate transactions.
Would you mind telling me the name of the Financial Institution you're currently using? Also, are you on an Express or Advanced mode?
If you're in advanced mode, you can exclude duplicate transactions from your bank.
You can refer to this article for the detailed step-by-step process: Remove duplicate transactions in QuickBooks Desktop.
If the issue persists, I suggest contacting our QuickBooks Desktop Support team. Please follow the steps below to contact support:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays 6 AM to 3 PM PT
You can visit this article to know how to reconcile your accounts so they match your bank and credit card statements: Reconcile an Account in QuickBooks Desktop.
Feel free to reply to this post if you need further assistance. Have a great day ahead!
