Once again NO HELP from QuickBooks alleged support. The issue that's being raised - and has yet to be fixed - is that the BANK FEED DOESN'T WORK AT ALL.  This is after it DID WORK when we started to use it in September although some transactions THEN were missing or duplicated.  THEN THE BANK FEED NO LONGER CONNECTED AND THERE IS AN ERROR MESSAGE - SEE ME PREVIOUS - WHEN ATTEMPTING TO RECONNECT THE BANK FEED TO CHASE.  

I don't care what investigation cases are open or closed THE MAIN PROBLEM HAS NOT YET BEEN FIXED.

QuickBook "support" continues to be pathetic.