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Replying to:
MaryLandT
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Thank you for requesting updates on missing transactions when trying to download from CHASE Bank (All) - New, LizCPA.

 

After checking here, our engineers have been unable to reproduce the reported behavior. As a result, they've closed the current investigation (INV-79805). If new information surfaces, they may re-open this investigation. 

 

There's also another open case (INV-78627) for CHASE Bank (All) - New that it has lost the drop-down option in the Bank Feeds center to "Sync all for this bank". This change is by design. When the bank updated to the newer connection method, it no longer supports the sync all option. 

 

Feedback has been submitted but for now, you'll have to manually sync each account one at a time. I suggest you enter this feedback from the Help menu. Maybe it's something that can be changed at a later time.

 

I appreciate your understanding.

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