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Replying to:
Carneil_C
QuickBooks Team

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This isn't the kind of impression that I'd like you to have, @SBrines34.

I appreciate you for joining the thread. I'm here to assist you in sorting this issue with your reconciliation reporting QuickBooks Desktop.

 

Please know that you can only pull up transactions of the reconciliation reports for the last 120 reconciliations for the QBDT Premier, Accountant, and Enterprise versions. The previous Reconciliation Report only shows your most recent reconciliation in QuickBooks Desktop Pro. We'd always recommend keeping a copy of your data as PDFs or exporting them to Excel each time you reconcile an account.

 

I suggest contacting our QuickBooks Desktop Support. They will be able to access your account in a safe environment during a screen-sharing session to investigate your concern and give you a possible fix for this query. 

 

Here's how you can reach out to them:

 

  1. Go to the Help menu, then select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Please give a brief description of your issue, then select Let's talk, and then choose a way to connect.

 

You can check our available hours when contacting support to ensure we address your concern promptly.

 

If you need guidance to fix issues when reconciling, feel free to check out this post: Fix issues when you're reconciling

 

I'm always ready to assist you if you have questions or concerns about supervising your transactions in QBDT. Tag me in your reply, and I'll sprint back into action.

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