I think we are just beating our head against the wall now. I tried to help like they asked in this thread and report that i was having the same issue by having QB call me so i could open a ticket and i got now where. The QB rep said that there is no such issue reported so she couldn't do that. She was going to have me jump through all the hoops again and i just dont have time for that right now. Hopefully they get this figured out soon.