@AileneA  - I've been bringing transactions in to QB for many years.  I do not need help.  If USB changed the URL wouldn't we also get an error when we use www.singlepoint.usbank.com to log in with a browser?  I can log in all day long using that URL.  If you are telling me again that I should be using www.usbank.com please let me know how I can fit the 3 items of credentials into the fields that are available when that URL is used.   For our accounts we have to use Cust ID, User ID and Password.  At www.usbank.com there is only username and password.  It does not work.  If I am mistaken and you're saying that singlepoint users now have a new URL, please provide it.  Try both URLs and you'll see they ask for completely different information to sign in to banking.  They are not the same.   www.usbank.com does not work for USB singlepoint users and to say so only adds confusion.