My account is doing this again too.Wont connect to my USBank Accts. Started around the 14th. The last time this happened i had the same experience as you. On the phone for hours doing everything they asked but no solution was found. Im not even going to bother trying again this time. Last time i just tried to update my accts multiple times a day until it started working again. Just be aware when the accts finally do connect it will most likely be a mess again that will need to be sorted out. Hope they fix this soon for us.