Hi there, User since 2008.
It appears that you have previously attempted every troubleshooting technique to resolve the issue with Bank Feeds in QuickBooks Desktop (QBDT).
In this instance, since all of those failed, I advise contacting our QuickBooks Support for additional research. They can further investigate the reason why you need to refresh the page after allocating the payment from your bank feeds.
Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
This link will route you the page where you can get our direct phone number on this link: Contact QuickBooks Desktop support.
You're always welcome to visit the Community again if you have other bank feed questions. Have a good one.
