Welcome, OldToad. I'm glad you found us.

One of the most frustrating things is when a QuickBooks employee chimes in to say "That's the way it has always worked." Uh, no it's not.

At this point I'm just waiting for December 6, and hoping that a new round of "improvements" will change it back to the way it was.

I have had one additional live chat session with support since starting this thread. First thing I did was post a link to it and tell the rep not to reply further until he had read the whole thing. Of course he didn't, and proceeded to suggest a brilliant fix: clear my browser cache.