I'll be happy to add clarification on this, Rino53.

When you tag a customer's name on a deposit, you're telling QuickBooks it's coming from that customer.  It will not show up in their Transactions list, as shown in the screenshot. However, it will reduce the customer's balance in the Customer Center even it's still unapplied. If you also pull up the Open Balance report by right-clicking on the customer's name and choosing Open Balance, you'll see the deposit in there. It's the report that you want to run.

On the other hand, if you'd like to show the customer's payment in the Transactions section and in some reports, you can record it using a Receive Payment transaction. However, Receive Payments will not automatically deposit the amount to bank registers. Usually, it goes into the Undeposited Funds account depending on your setup. So if the payment was already deposited in your actual bank, you can deposit the Received Payment amount.

Please go back to this thread and let us know how we can help you further.