Hello there, @finance20211. I appreciate your effort doing the manual update of your bank, and I understand the importance of this issue sorted out as soon as possible. I'm here to help you.
Also, if your done doing the suggested troubleshooting process to fix the error in this thread and still get the same concern, I'd recommend you reach out to our Technical Support Team. This way, they can look into your account and investigate further about the issue.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You may refer to this article for the support schedule with your QuickBooks product: Support hours and types.
I've also added this following articles for future help:
Please keep me posted if you need anything else. I'll be around to help you. Have a good one!
