I've been on with QBO chat line for the last 3 hours running through the same scenario over & over again.  Changing Google Chrome privacy settings, trying different browsers, attaching new pdfs and opening them with the same results and word just came from the higher tier that it's not a Quickbooks issue.  So, hey just keep paying your monthly fees, because we honestly don't make any programming mistakes here at Quickbooks.  Seriously want to spend my money with any other bookkeeping software company at this point.